mlsbad.blogg.se - february 2023

Ability to work evenings, weekends and holidays and overtime as needed. Xtream by Mediacom provides Cable Internet, Television and Phone services in Charleston, IL.Occasional travel to other sites within the region.Sales ability and willingness to meet sales goals.Must demonstrate intermediate to advanced PC skills.Valid driver's license and satisfactory driver record may be required for some locations.Ability to multi-task and prioritize in a fast-paced environment.Exceptional relationship-building skills.Preferred – 3 plus years’ customer service & cash handling/reconciliation experience.With Mediacom bundles, experience up to 6,000 GB of monthly data, On Demand & TiVo DVR, and over. Required – 1-3 years’ experience in retail and/or consumer sales. Mediacom delivers everything you always wanted in your TV, Internet and Phone servicesThe largest collection of top movies & TV shows, fast & reliable high-speed internet and unlimited nationwide calling in one bundle, only in Charleston Illinois.High school diploma or GED required Associates degree preferred.

Perform other duties as directed or required by your supervisor.Neat with self and work area, and conducts self in a respectable, responsible, and courteous manner.Demonstrate courtesy and patience in customer relations, maintaining the ability to explain all phases of billing, products, and services offered at the current time.Responsible for maintaining customer site equipment and inventory controls according to policy and procedures.Issue and receive equipment from customers.

Receive and process customer payments, balance cash drawer, and post customer adjustments.

Troubleshoot basic service issues and schedule on site service calls when necessary.

Utilize appropriate sales and retention guidelines to properly process customer requests to add or disconnect services.

Interact with customers in person to answer customer inquiries and solve problems regarding billing, services, and products.

Perform direct customer support for all customers consistent with Mediacom’s policies and procedures. Please select the account you use to login so we can send you to the right place MEDIACOM ID. If you do not have login access, click here to create your account. Provide a positive in-person customer experience in a prompt and professional manner related to the customers’ needs and questions. Please sign in to view your account information.